Returns & Exchanges

At Proton Labs, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return policy on all unworn fashion items with original tags attached. If your fit isn't perfect, our streamlined process ensures a quick and easy exchange or refund.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Print Your Label

  Once approved, download and print your prepaid shipping label and include the original packing slip inside your package.

• 3.
  Package and Ship

  Securely pack your items in their original packaging and drop the parcel off at any authorized carrier location.

• 4.
  Receive Your Refund

  After our quality control team inspects the returned items, your refund or exchange will be processed within 5-7 business days.